field service engineer || ITI and Diploma Job || Job Kolkata || Technical service Job || Kolkata || West Bengal
Company Introduction: Company is dedicated to power protection equipment. With over a decade of experience, they have become a key player in providing uninterruptible power supplies and related products to a wide range of clients across India. BPSPL brings extensive expertise in delivering uninterruptible power supplies and other power protection solutions to a diverse clientele.Like every professional corporate company, they also have certain missions and visions that we sustain by thriving to live up to the goals and standards that they have set for their selves. They always compete with ourselves and have the previous top achievement as our benchmark
For the post of field service engineer :
Educational Qualification
ITI / Diploma in Electrical or Electronics
Experience :
1/ 2 years on UPS field

Roles & responsibilities of field service engineer
Installing: Setting up and configuring UPS system at customer sites.
Routine maintenance: Performing regular inspections, preventative measures, and cleaning to maintain equipment’s operational readiness.
Troubleshooting and repair: Diagnosing and resolving technical issues, performing repairs, and replacing faulty parts.

Technical Support and Customer Interaction:
Providing technical support:
Answering customer queries, offering guidance on equipment usage, and providing remote or on-site assistance.
Training customers:
Educating clients on proper equipment usage, maintenance procedures, and troubleshooting techniques.
Customer communication:
Communicating effectively with customers to understand their needs, address concerns, and ensure customer satisfaction.
Documentation:
Maintaining accurate records of service activities, installations, and repairs.
Safety compliance:
Ensuring adherence to safety regulations and guidelines during all service operations.
Inventory management:
Managing spare parts and tools required for repairs and maintenance
* Note:- You can find many more job details in various posts in various companies.

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