Private Limited Company || Customer Cares Job || Clients Handling Job || Distributor Handling || Kalika Pur || Kolkata

Job description for the post of CRE

Role and Responsibilities of CRE.

• To answer all customer calls and solve their problems in the best way possible.
• Book orders that come through repeat sales
• Call new customers that show interest in our products
• Booking of orders on ship rocket or other such portals we use
• Utilize database to bring in more orders.
• To track delivery of parcels and in-case of any problems to get in touch with the courier company.

What are the company looking for ?

• Someone who is well versed in English, Hindi.
• Must have an inclination towards selling and resolving customer issues.
• Basic computer knowledge – excel, word, Google.
• Need to have basic discipline of coming on time and not take leaves frequently.
• Confidence in speaking with people for all regions of the country.
• Willingness to speak over the phone and messages
• Salary?
• 13K (+Commission) (negotiable)

• Job type: Full–time

• Work timings ?
• 10am to 6pm
• Location?
• Kalikapur (Near Bypass) Kolkata 700099
• Supplemental Pay: Yearly bonus
• Qualification: HS (or) Degree for this job.

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