CRM Executive

Car Rental Company || Customer Representative Job || Clients Handling Job || Guest Handling || Kolkata

Job description for the post of Customer Representatives.

Role and Responsibilities of Customer Representatives.

  • To attend clients at the airport.
  • Greet them with soft spoken nature.
  • To connect people and create opportunities through travel.
  • Welcome guests at the airport with a warm and professional demeanor
  • Help guests with their luggage and guide them to the pickup area
  • Resolve customer complaints and assist customers with inquiries about hotel services
  • Involve in-person marketing at the airport
  • Assisting guests with anything related to their flight, Hotel or cars arrangements.
  • What are the company looking for ?
  • Someone who is well versed in English, Hindi and Bengali.
  • Must have an inclination towards dealing and resolving customer issues.
  • Duty timing will be 9 hours.
  • Need to have basic discipline of coming on time and not take leaves frequently.
  • Confidence in speaking with people for all regions of the world.
  • Willingness to speak over the phone and messages and face to face.
  • Salary?
  • 15K to 30k (+Commission) (negotiable)
  • Job type: Full–time
  • Work timings ?
  • Shift timing rotational 9 hours.
  • Location?
  • Kolkata India
  • Supplemental Pay: Yearly bonus
  • Qualification: HS (or) Degree for this job.

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