Area Service In-charge || Area Service Manager || Area Sales Manager || Electronics Manufacturing Company || Kolkata || West Bengal || India
About Company:
An India Electronics Company is a leading electronics brand specializing in LED TVs, Washing Machines, Air Conditioners, and soon-to-be-launched Mobile Phones. With a dedicated team of over 200 employees, they are committed to delivering high-quality, innovative products. Their operations have expanded across multiple states, allowing us to meet the growing demands of our customers. They continue to drive excellence and innovation, ensuring their products enhance everyday life while maintaining the highest standards of quality and customer satisfaction.
They are seeking an experienced and dynamic Area Sales Manager to drive sales and an Area Service In-Charge to oversee service operations for LED TVs, air conditioners, refrigerators, and washing machines within the designated region.
They are writing to inquire about their recruitment services for sourcing qualified candidates for their open positions at AN INDIA ELECTRONICS PVT. LTD. They are currently looking to hire skilled professionals in WEST BENGAL for the following roles:
• Area Service In-charge (ASI)
• Area Sales Manager (ASM)
• Locations as
WEST BENGAL ASM=40 ASI=25
KOLKATA 2 1
HAWRAH 1 1
NORTH 24 PARGANAS 2 1
SOUTH 24 PARGANAS 2 1
NADIA 2 1
BARDHMAN 1 1
PURBA BARDHMAN 2 1
PASCHIM BARDHMAN 2 1
BIRBHUM 2 1
HOOGLY 2 1
MEDNIPUR 1 1
PURBA MEDNIPUR 1 1
PASCHIM MEDNIPUR 2 1
PURLIA 2 1
BANKURA 2 1
JHARGRAM 1 1
MALDA 2 1
MURSHIDABAD 2 1
DAKHIN DINAJPUR 1 1
UTTAR DINAJPUR 2 1
JALPAIGURI 2 1
DARJILING 1 1
COOCH BEHAR 1 1
ALIPURDAUR 1 1
KALINGPONG 1 1

For the post of Area Service Manager
Location: WEST BENGAL
Experience: 5 to10 years
Salary Range: 4.5 LPA to 7 LPA
Key Responsibilities:
Team Leadership: Lead and mentor a team of service technicians, providing guidance, training, and performance management to ensure high-quality service delivery.
Service Operations: Oversee all aspects of service operations, including scheduling, dispatch, spare parts inventory, and service quality control.
Appointment: Candidates need to appoint new service centers.
Customer Satisfaction: Ensure exceptional customer service by resolving service- related issues, addressing customer complaints, and maintaining a high level of customer satisfaction.
Technical Expertise: Utilize your deep technical knowledge of LED TV, Air Conditioners, and Washing Machines to troubleshoot complex issues and provide guidance to service technicians.
Process Improvement: Continuously evaluate and improve service processes and procedures to enhance efficiency and quality.
Budget Management: Manage the service budget to ensure cost control and maximize profitability.
Vendor Relations: Build and maintain relationships with suppliers and vendors to ensure the availability of spare parts and components.
Quality Assurance: Implement quality control measures to meet or exceed industry standards.

Qualification and Skills:
• Bachelor’s degree in Electronics, Electrical Engineering, or a related field.
• 5 to 10 years of relevant experience in LED TV, Air Conditioner, and Washing Machine service and repair.
• Having good working experience in CRM Software.
• Proven experience in a managerial or leadership role, with excellent team management and interpersonal skills.
• Strong technical knowledge of LED TV, Air Conditioners, and Washing Machines.
• Excellent problem-solving and decision-making abilities.
• Proficiency in computer applications and service management software.
• Outstanding communication and customer service skills.
• Budget management experience is a plus.

Job Category: Area Service Manager
Job Type: Full Time
Job Location: WEST BENGAL

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