Customer Relationship Manager || Clients Relationship Management || Graduate Jobs || Sodepure || North Kolkata
Company introduction: A reputed Paper Disposal & Recycling Company engaged in waste management, recycling, and eco-friendly paper products manufacturing is looking for dedicated and skilled staff to join their team. The company is committed to sustainability, proper waste segregation, and providing eco-friendly solutions to industries, corporates, and institutions.
Company is automatic Paper Plate Making Machine dealer and wholesaler where all type machines is available for order now for small and medium business Industry they will help to start own business.
Now the Company requires Customer relationship managers who are involves reaching out to customers or potential clients via phone calls to promote services, gather information or follow up on previous interactions. It’s a role that requires clear communication, the ability to handle objections and a willingness to work with various customer needs.
They should maintain the responsibility to make and receive phone calls to promote a product, service or collect information. Depending on the company and role, the specific tasks can vary, but some common job responsibilities include.
What are the skills needed to be a CRM ?
1. Excellent communication skills
2. Active listening
3. Tech-savvy and CRM knowledge
4. Patience and emotional intelligence
5. Persuasion and problem-solving abilities
6. Time management
7. Adaptability and agility
8. Data-driven mindset
Responsibilities
• Handle inbound calls and provide customer support or resolve issues
• Make outbound calls for sales, surveys or feedback collection with a cold calling software
• Meet performance targets like call volume, resolution time and customer satisfaction
• Maintain accurate records of customer interactions in CRM systems
• Follow specific client scripts and guidelines to ensure consistency and quality.

#CustomerRelationshipManager #CRMJobs #SalesExecutive #ClientRelations #GraduateJobs #ShowroomJobs #KolkataJobs #Sodepur #IdealCareerZone,#FieldAssistant, #FieldExecutiveMiscellaneous, #StoreOfficer, #Accountant, #GroupofCompany, #Kolkata, #Sodpur,